FREQUENTLY ASKED QUESTIONS...
First Gen Mental Health
DO YOU ACCEPT INSURANCE?
Yes! Our Licensed clinicians are able to accept the following insurances for online and in-person therapy in California: Aetna Meritain Nippon Allied Benefit Systems GEHA - United Healthcare Shared Services (UHSS) Trustmark Trustmark Small Business Benefits Health Scope Christian Brothers Services Optum Cigna Oscar UnitedHealthcare UnitedHealthcare Shared Services (UHSS) GEHA - UnitedHealthcare Shared Services (UHSS) UnitedHealthcare Global UnitedHealthCare Exchange Plans (ONEX) Oscar Harvard Pilgrim Oxford UHC Student Resources UMR All Savers (UHC) Health Plans Inc Surest (Formerly Bind)* Don't see your insurance? Let us check your coverage for you. Send us an email at email@example.com
DO YOU OFFER SLIDING SCALE?
We are able to offer a sliding scale for Adults in California who would like to work with us through individual or couples therapy in California. If you are interested in one of these slots, please complete our Sliding Scale Slot Request Form at the bottom of this page.
DO YOU OFFER THERAPY ONLINE?
Yes! We offer online therapy throughout California. Our in-person services are offered at our office in Pasadena, CA.
WHAT OTHER FORMS OF PAYMENT TO DYOU ACCEPT?
We accept the following form of payments: Credit & Debit Cards HSA Accounts FSA Accounts EAP Programs Insurance- In Network Insurance Out-of-Network
CAN I START THERAPY EVERY OTHER WEEK?
Therapy requires that you feel safe, comfortable, and understood by your therapist and for that, we need to build a therapeutic relationship. Seeing each other every other week will hinder that process. We ask that all new clients commit to weekly therapy for the first six weeks.